Skip to content EU Withdrawal Button for WooCommerce
- Full EU Directive 2011/83/EU + 2023/2673 (Art. 11a) compliance.
- Mandatory "Withdraw from contract here" button — required from June 2026.
- Automated withdrawal processing with refunds, emails, and deadline tracking.
- Install in minutes. No legal expertise needed.
Why You Need This
EU Directive 2023/2673 (Art. 11a) makes a withdrawal button mandatory for all online stores selling to EU consumers
It's The Law
From June 2026, every online store selling to EU consumers must provide a clearly visible "Withdraw from contract here" button. Non-compliance risks fines and legal action.
14-Day Right
EU consumers have a 14-day unconditional right to withdraw from any online purchase. If you don't inform them properly, the withdrawal period extends to 12 months.
Avoid Fines
Consumer protection authorities across the EU actively enforce these rules. Fines vary by country but can be significant — especially for repeat violations.
Everything You Need for Compliance
One plugin handles the entire withdrawal process from start to finish
Withdrawal Button (Art. 11a)
Prominently placed "Withdraw from contract here" button that meets all Art. 11a requirements. Floating widget option for maximum visibility.
Withdrawal Request Form
Customer-friendly form with order lookup. Customers enter their order number and email — the plugin handles the rest automatically.
14-Day Period + Art. 10 Extension
Automatic deadline calculation. If withdrawal information was not provided, the period extends to 12 months per Art. 10 — the plugin tracks this too.
Automatic Refund Processing
Tax-correct, per-item refund processing. Supports partial withdrawals — customers can withdraw individual items, not just entire orders.
Customer & Admin Emails
Professional email notifications: withdrawal received, approved, rejected. Admin gets notified of every new request. All customizable via WooCommerce email settings.
Digital Goods (Art. 16)
Consent checkbox at checkout for digital content. When customers acknowledge they lose their withdrawal right upon download, the plugin handles the legal requirements.
B2B Auto-Exclusion
Business customers are automatically excluded from the withdrawal process — the EU withdrawal right applies only to consumers, not B2B transactions.
Dashboard & Statistics
Overview of all withdrawal requests with status tracking. Bulk approve/reject, CSV export, and deadline monitoring in one place.
WooCommerce Blocks Support
Works with both the classic WooCommerce checkout and the new Blocks-based checkout. Full compatibility with the latest WooCommerce versions.
My Account Tab
Customers can view their withdrawal requests and status directly from their WooCommerce My Account page. No support tickets needed.
Deadline Enforcement
Automated cron job monitors withdrawal deadlines. Never miss a response deadline — the plugin tracks and alerts you before time runs out.
CSV Export
Export all withdrawal requests to CSV for your records, accounting, or legal documentation. Filter by date, status, or customer.
Floating Widget
Optional floating button widget that stays visible on every page. Customers can always find the withdrawal option — as EU law requires.
With vs. Without This Plugin
See the difference proper compliance makes
- ❌ No withdrawal button = non-compliant
- ❌ Manual processing of each request
- ❌ Risk of missing 14-day deadlines
- ❌ Fines from consumer protection
- ❌ Extended withdrawal period (12 months)
- ✅ Fully Art. 11a compliant button
- ✅ Automated processing & refunds
- ✅ Deadline tracking with alerts
- ✅ Full legal compliance
- ✅ Peace of mind for you & customers
Simple, Transparent Pricing
One plugin, one price. Everything included.
- ✓ All features included
- ✓ Automatic updates
- ✓ Priority support
- ✓ Use on 1 WooCommerce site
- ✓ Cancel anytime
- ✓ All features included
- ✓ Automatic updates
- ✓ Priority support
- ✓ Use on 1 WooCommerce site
- ✓ Cancel anytime
Don't Wait Until It's Too Late
EU Directive 2023/2673 is mandatory from June 2026. Get compliant today.
Frequently Asked Questions
Everything you need to know about the EU Withdrawal Button
EU Directive 2023/2673 amends the Consumer Rights Directive (2011/83/EU) by adding Article 11a, which requires online traders to provide a clearly visible "Withdraw from contract here" button. This makes it easier for consumers to exercise their 14-day withdrawal right. It becomes mandatory from June 2026 for all online stores selling to EU consumers.
Yes, if you sell to consumers in the EU, these rules apply regardless of where your business is based. The directive applies to all traders who direct their activities to EU consumers, including through WooCommerce stores accessible from EU countries.
Non-compliance can result in fines from national consumer protection authorities. Additionally, if you fail to properly inform consumers about their withdrawal rights, the withdrawal period extends from 14 days to 12 months — meaning customers can return products much longer. Proper compliance protects both you and your customers.
Yes. For digital content, the plugin adds a consent checkbox at checkout per Art. 16. When customers acknowledge they lose their withdrawal right upon downloading digital content, this is properly documented. Physical goods follow the standard 14-day withdrawal period.
About 5 minutes. Install the plugin, enter your API key, and the withdrawal button appears on your store automatically. The plugin comes pre-configured with sensible defaults — you can customize settings later if needed.
Each license is for one WooCommerce store. If you have multiple stores, you'll need a separate license for each. Contact us for volume pricing if you manage 5+ stores.
Disclaimer: EU Withdrawal Button helps you implement the withdrawal right requirements, but we are not responsible for ensuring you avoid fines or penalties. After setup, make sure to consult with your lawyer to verify your implementation is correct and fully compliant with the applicable EU directives in your jurisdiction.
